Making Utility Payments Easier with Mishawaka Utilities Online Services

Making Utility Payments Easier with Mishawaka Utilities Online Services

At Mishawaka Utilities, we are committed to providing exceptional service and convenience to our customers. To ensure that our rate payers have easy access to all the necessary information and services, we have made significant enhancements to our website. Our online platform is designed to be user-friendly and efficient, enabling you to manage your utility payments and access essential resources with ease.

Attending the Rate Payer Meeting

We will be hosting a rate payer meeting on July 24th, 2024, from 4:30-5:30 pm in the Mishawaka Utilities conference room. To RSVP, email madilyn.makowski@mishawaka.in.gov. AT the meeting, we will discuss various topics, including how to effectively utilize our website for managing your utility needs. Here are some key takeaways from the meeting:

1. Website Navigation: Our website, Mishawaka Utilities, is your one-stop shop for all utility-related information. The site is organized into sections for electric, water, and wastewater services, making it easy to find the information you need.

2. Utility Payments: Making utility payments has never been easier. Here’s a step-by-step guide to help you make payments online:

• Visit the Website: Go to our website and click on the “Pay My Bill” link located on the homepage.
• Login or Register: If you already have an account, simply log in using your credentials. If you are a new user, you will need to register by providing some basic information about your account.
• Make a Payment: Once logged in, navigate to the payment section. You can choose to make a one-time payment or set up automatic payments for added convenience. We accept various payment methods, including credit/debit cards and electronic checks.

3. Account Management: Through the Mishawaka Utilities page, you can manage your account details, view your billing history, and monitor your usage. This transparency helps you stay on top of your utility consumption and manage your budget more effectively.

4. Customer Support: If you encounter any issues or have questions about your account, our customer support team is here to help. You can reach us through the contact information provided on the website, or use the online chat feature for immediate assistance.

5. Additional Resources: Our website also offers a wealth of resources, including tips for conserving energy and water, information about ongoing projects, and updates on service interruptions. Be sure to check out the news and announcements section to stay informed about what’s happening in our community.

Why Use Our Online Services?

Utilizing our website for utility payments and account management offers several benefits:

• Convenience: Manage your account and make payments from the comfort of your home, 24/7.
• Security: Our online platform is secure, ensuring that your personal and financial information is protected.
• Efficiency: Save time by avoiding the need to visit our offices in person.
• Transparency: Easily access your account information and monitor your usage and billing history.

We encourage all our customers to take advantage of these online services to simplify their utility management. For more detailed instructions, visit the Mishawaka Utilities page on our website.

Thank you for being a valued customer of Mishawaka Utilities. We are committed to providing you with the best possible service and look forward to continuing to serve our community with excellence.

For more information or assistance, please contact us at madilyn.makowski@mishawaka.in.gov or (574)258-1635.