Subject: Important Update for Mishawaka Utilities Trash and Recycling Customers As we transition to our new waste management partner, Waste Management (WM), I want to share some important updates with you. The official contract with WM begins on January 1, 2025, with service starting on January 2, 2025, due to the New Year’s holiday. If you have not received your WM bins yet, please contact us WM directly at MIOHINPublicSector@wm.com and/or the customer care line at 866-797-9018. If your bins have not arrived by December 31st, please let us know if you haven’t a received your bins. Rest assured, if you’ve already notified us, your bins are on their way. Holidays, supply, and manpower issues are causing some delays, but we are actively working with WM to ensure prompt delivery.  We believe that at least 99% of the WM bins have already been delivered. Additionally, Republic Services will complete the pickup of all existing trash and recycling bins by December 31, 2024 or soon thereafter. If your bins have not been picked up by then, please email me, and we will do our best to coordinate with Republic Services. Please understand that with over 25,000 bins being picked up and delivered, some delays may occur. If you do not have your WM bins by your next service day starting January 2nd, 2025, please set your trash and recycling out in trash bags, and WM has assured us they will be collected. We appreciate your patience and understanding during this transition. Click here for additional details about this transition.