Mishawaka Utilities Prioritizes Convenience and Accessibility for our Customers

At Mishawaka Utilities, we prioritize convenience and accessibility for our customers, offering a plethora of payment options and top-notch customer service. With eight convenient methods available, paying your utility bill has never been easier.

Here’s how you can pay your bill with Mishawaka Utilities:

1. In-Person Payments: Visit our office during regular business hours and pay in person with a customer service representative. This option is free if paying by cash or check.
2. Auto Pay: Set up Auto Pay for automatic deductions from your bank account on your due date each month, ensuring timely payments without the hassle.
3. Mail Payments: Send a check or money order payment by mail. There are no additional charges for paying by check.
4. Online Bill Payment: Pay your bill conveniently through our website at www.mishawaka.in.gov. Choose from a variety of payment methods including E-check, Visa, Mastercard, Discover Card, American Express, Apple Pay, PayPal, and Venmo.
5. Phone Payments: Call our toll-free number at (866) 288-0515 to make payments via E-check or major credit cards.
6. Night Deposit Box: Drop your payment in our night deposit box located at the Mishawaka Utility entrance on Main Street. This option is free of charge.
7. 24-Hour Kiosk Machine: Utilize our 24-hour kiosk machine also located at the Mishawaka Utility entrance on Main Street. There is no charge for using this service.
8. Billing Statement Options: Choose to receive your billing statement through traditional mail or via email, whichever suits your preferences.

Additionally, our website offers convenient self-service options, allowing you to set up new service, transfer service, or cancel service from the comfort of your home.

Our dedicated staff at the Mishawaka Utilities Business office are always available to assist you with any questions or concerns you may have regarding your utility services.

At Mishawaka Utilities, we are committed to providing exceptional customer service and ensuring a seamless experience for all our customers. Thank you for choosing us as your utility provider.

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