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Redesigned, Reimagined, Rebuilt – The New City of Mishawaka Website

Redesigned, Reimagined, Rebuilt – The New City of Mishawaka Website

On January 31st, 2023, the City of Mishawaka will launch a completely redesigned and reimagined http://mishawaka.in.gov/. We have a new look, new content, new functionality, new responsiveness, a new content management system, new information architecture… OK, you get the idea.

It took a lot of hard work from a lot of different people to bring this to fruition. Before we get into the details on the new site, we want to thank everyone that helped and contributed to making this revitalized website a reality. The last major redesign was over 10 years ago, and this was a major undertaking.

Why Redesign?

We rebuilt, redesigned, and rethought the online presence of the City of Mishawaka from the ground up. Our goal was to create a better experience and make it easier for you our Citizens to find and use information online.

New Information Architecture

Information architecture in its simplest explanation is the practice of deciding how to arrange the parts of our new website to be easily navigable, to be understandable. We met with every department and many of our valued constituents throughout the City of Mishawaka and in the end, we created the first information architecture for http://mishawaka.in.gov/— easier to navigate, easier to understand, and easier to find the information that you are looking for.

New Design

With the redesign we took a consumer and mobile-first approach — meaning we designed for a mobile experience first, then worked toward tablet, laptop, and desktop experiences. This helped us maintain focus on simplicity and necessity. We designed and are developing a new visual style guide for the website from the ground up, creating a modular system that is flexible and can easily be extended and redesigned in future iterations.

New Content

Keeping in sync with our customer-friendly attitude and approach, we worked with nearly every entity within the City of Mishawaka to improve the consistency of information by simplifying and revising content.

New Content Management System

Say hello to Word Press, a centralized online content management system with built-in tools for accessibility checks, forms, and news, and a simple editor interface. Plus, it’s extendable and expandable, which means additional functions and tools could be added easily after launch.

Integrations, and Functionality

During the redesign, we evaluated every tool and integration that is part of the website and asked how we can make them better and more sustainable in the future.

ADA accessibility – the new City of Mishawaka website will have added tools that will make it usable and understandable for most people with or without disabilities. Accessibility was addressed throughout our process of designing, building, and maintaining our City of Mishawaka website.

Again, thank you to Hirons, the marketing and communications company that was a great partner in this process and to everyone contributed who helped throughout this process. The web is ever-evolving and changing, and with this redesign, we will be better equipped to maintain pace. Happy browsing!

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