Dear Mishawaka Utilities Solid Waste Customers,
As we transition to our new waste management partner, Waste Management (WM), I want to share some important updates with you.
The official contract with WM begins on January 1, 2025, with service starting on January 2, 2025, due to the New Year’s holiday.
Subject: Important Update for Mishawaka Utilities Trash and Recycling Customers
As we transition to our new waste management partner, Waste Management (WM), I want to share some important updates with you. It is very important that you use WM bins only for your trash and recycling. You cannot use bins that you bought yourself! It is a safety issue and WM will not pick up any other bins.
If you have not received your WM bins yet, please contact us at Mishawaka at 574-258-1630 or WM directly at the customer care line at 866-797-9018. If your bins have not arrived by January 3rd, please let us know if you haven’t a received your bins. Rest assured, if you’ve already notified us, your bins are on their way. Holidays, supply, and manpower issues are causing some delays, but we are actively working with WM to ensure prompt delivery. We believe that at least 99% of the WM bins have already been delivered.
Additionally, Republic Services is in the process of picking up of all existing trash and recycling bins. If your bins have not been picked up by then, please email me, and we will do our best to coordinate with Republic Services. Please understand that with over 25,000 bins being picked up and delivered, some delays may occur.
If you do not have your WM bins by your next service day starting January 2nd, 2025, please set your trash and recycling out in trash bags, and WM has assured us they will be collected.
Click here for additional details about this transition.
We appreciate your patience and understanding during this transition. Our goal is to make this as smooth as possible for every Mishawaka Utilities customer.
Thank you for your cooperation and support!
Sincerely,
Matt Lentsch
Executive Director of Development and Governmental Relations
City of Mishawaka
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